Your information is gathered, saved, processed, and used by Caravia.in in compliance with Caravia’s privacy policy. You agree that Caravia may collect and use the information you reveal on the website in line with Caravia’s Privacy Policy by using the website and/or by supplying your information. Please read the Caravia privacy policy.

Unless otherwise noted, all design and content included on this web site, including text, graphics, logos, icons, images, artwork, products, audio and video clips and software is the property of Caravia. The logos of BIS is owned by The Bureau of Indian Standards

You are in charge of protecting the security of your account information and limiting access to your computer if you access or use the Caravia.in website. You acknowledge that you are accountable for all actions taken using your account or password. You consent, among other things, to give truthful, accurate, up-to-date, and comprehensive information about yourself in any forms that may be requested of you on the Website or from you as a visitor or user of a third-party website via which you access the Website. You promise to immediately alert Caravia of any unauthorised use of your account or any other security lapse. In its sole discretion, Caravia maintains the right to reject service, delete or modify content, and cancel accounts. 

Caravia takes every reasonable attempt to accurately represent the products offered for sale on its website. However, the colours you actually see on your screen will depend on the colours we utilise as well as the display and colour capabilities of your computer monitor. Caravia makes no claims as to the accuracy of your monitor’s rendering of any product’s colour, texture, or detail. Additionally, Caravia makes no guarantees as to the accuracy, fullness, reliability, timeliness, or error-freeness of any product descriptions or other content. Although Caravia makes every effort to ensure that our products are described and priced appropriately, Caravia maintains the right to deny sale of any item that is believed to be priced incorrectly. If the pricing mistake is identified after payment has been finalised, Caravia reserves the right to cancel the sale and refund the transaction in full.

Website user shall be responsible for obtaining and maintaining all telephone, computer hardware and other appliances needed for access to and use of this website and all charges related thereto. Caravia shall not be liable for any damages to the website visitor’s appliance resulting from the use of this website.

This disclaimer of liability addresses that any losses or harm brought on by any breach of contract, tortious behaviour, negligence, interruption, deletion, defect, delay in operation or transmission, computer virus, act of God, broken communication line, theft, destruction, or unauthorised access to, alteration of, or use of record, regardless of the cause of action is not liable to Caravia. You expressly acknowledge that Caravia is not responsible for any of your or third parties’ defamatory, obscene, unlawful, or otherwise objectionable content or actions.

We as a business shall have no liability for any loss or harm resulting directly or indirectly from the decline of permission for any Transaction by the Cardholder.

Caravia is offering eCoupons to targeted Caravia.in users. These eCoupons are not offered to users who are prohibited from using them by law. Caravia has the right to cancel eCoupons at any time, without notice. eCoupons are a privilege, not a right, and can be cancelled if the user violates the Caravia Terms of Use.

The value and use of eCoupons are specified in the electronic communication. eCoupons are valid only for purchases made through Caravia.in on listings that offer eCoupon payments. eCoupons will be invalidated if Caravia’s risk containment measures reject the payment. eCoupons cannot be used to purchase illegal or prohibited items.

eCoupons have no cash value and cannot be transferred, negotiated, or sold. They cannot be combined with other coupons, offers, gift vouchers, discounts, or promotions.

Each eCoupon can only be used for one purchase. Any unutilized or underutilized value of the eCoupon will be forfeited. The user cannot claim any benefit or a substitute eCoupon for the unused value. The purchase value of the item in excess of the value of the eCoupon must be paid by the user.

Here are some key points to remember:

• eCoupons are offered by Caravia and are only valid for purchases made through Candere.com.
• eCoupons cannot be used to purchase illegal or prohibited items.
• eCoupons have no cash value and cannot be transferred, negotiated, or sold.
• Each eCoupon can only be used for one purchase.
• The unutilized or underutilized value of the eCoupon will be forfeited.

Caravia reserves the right to change its terms of use at any time. Please check the website periodically for updates. Each time you visit the website, you agree to be bound by the then-current terms of use.

Date of Last Update of these Terms of Use: July 9, 2023.

The Caravia website is operated in India. The contents of the website are not intended for use in other locations. Visitors who choose to access the website from other locations do so at their own risk and are responsible for compliance with local laws.

This document is an electronic record under the Information Technology Act, 2000. It does not require any physical or digital signatures.

• Caravia.in does not own any of the diamonds listed on the website and other products listed are made to order in-house or manufactured by a third party. In such cases, Caravia.in only orders the products listed on the website from third-party traders and merchants after the confirmation of the order by the user and delivers the same to the user. In such a scenario, there is a possibility that the item ordered by the user might have certain constraints in fulfilment and the same will be updated to the user.
• In the event the diamond(s) get(s) traded in the market before making the payment / sealing the order, Caravia.in will call the user and suggest an alternative diamond. In case the user chooses a new diamond, Caravia.in shall confirm the new order. If the cost of the new selection is more expensive than the previous one, the user shall have to pay the differential amount. If the cost of the new selection is less expensive than the previous one, Caravia.in shall refund the excess amount to the user in the manner specified below in this Terms of Use.
• Diamond prices vary from one category of diamonds to another and seller to seller where numerous factors like reputation of the sellers, brand value, design of the jewellery etc. have an impact on the price of the diamond. The demand and supply of diamonds in the market can also affect the price of diamonds. The prices stated on the website may be substantially higher or lower than the actual prices in the retail markets accordingly.
• All pricing information available on the website must be used as a general guideline for diamond and gemstone prices. While this website is designed to provide the most accurate pricing information, the information about the diamonds does not provide an appraisal or guarantee of value, nor does it give suggestions or recommendations of any sort for buying or selling diamonds. All grading and pricing are subjective methods of analysis and no guarantee is made or liability assumed as to the accuracy or validity of the information provided by the service or the expertise of those providing information via the service.
• Infrequently, data may be inaccurately displayed on the website due to system errors. Caravia.in reserves the right to correct any and all errors when they do occur and the company does not honour inaccurate or erroneous prices. The prices on the website are also subject to change without notice. For any order, the price is the prevailing price on the day the order is confirmed. The prices of the products listed on the website are fixed and not negotiable.
• Our pricing is calculated using current precious metal and gem prices to give you the best possible value. These prices do change from time to time, owing to the fluctuations in prices of precious metal and gem prices, so our prices change as well.
• Prices on Caravia.in are subject to change without notice. Please expect to be charged the price for the Candere merchandise you buy as it is listed on the day of purchase.